Hey Sam! I was on twice. If you are interested/concerned with overloaded practices, an area worth serious inquiry is medical office workflow. I'm of the firm opinion that we do not have a doctor shortage, but rather we have them doing a lot of unnecessary stuff every day. My father is a physician and approx. 45% of his week is not seeing patients. In some specialties it is as high as 91% (this is for the local hospital network here, who did an internal survey a few years back). I solved it with behavioral health, although it would be a little different in different areas of medicine. I won't pretend to understand Scotland however.
That's an interesting point, and possibly worth looking into a little. Over here though, with free healthcare, the government is making lots of cuts at the moment which is really damaging the National Health Service and making healthcare a miserable place to work. Nurses have only just been given a pay raise for the first time in years after a ludicrous amount of campaigning and strikes (which are not taken lightly by those in the medical profession!) and there is a real possibility that there will begin to be a serious doctor shortage in the UK. It doesn't help that lots of EU doctors are probably going to lose their livelihoods here once Brexit pulls through. Essentially a lot of this turmoil and what we're hearing in our relationships with these doctors is that the medical practices are indeed overloaded, which is why it's so important to point patients towards resources which may be more relevant - booking an appointment with your doctor for every little thing just isn't sustainable anymore.